This policy explains how Tornivalexiq collects, uses, and protects your personal information according to South African laws and the POPIA Act.

Personal Data We Collect

We collect only essential information needed to deliver, maintain, and improve our services.

• Contact details, such as your name, email, and phone, when you use our contact form or subscribe to updates.
• Basic usage data, including site navigation paths, device information, and browser type for analytics and troubleshooting.
• Information you provide in messages, suggestions, or feedback submissions on the platform.
• Cookies and similar tracking technologies to enhance user experience and remember your site preferences.

How We Use Your Data

We use your information only for clear, legitimate purposes related to site operation and support.

• Providing requested content, tools, and resources to support your financial decisions.
• Responding to inquiries, questions, and user feedback submitted through forms.
• Improving website performance by understanding user navigation and preferences.
• Complying with legal requirements and site security measures under South African regulations.

Legal Basis for Processing

We process your data based on your consent or where necessary to fulfil service obligations.

Your information is processed with your consent, to operate the website, provide requested resources, or to comply with South African laws such as POPIA.

How We Share Data

Tornivalexiq does not sell or trade your information. Sharing is limited to essential service providers and legal requirements.

• We may share data with secure, trusted service partners who assist us with hosting or analytics under strict agreements.
• Information may be shared if legally required by South African authorities or to respond to legal requests.
• Aggregated or anonymized data may be shared for statistical analysis but will not identify any individual user.

How We Secure Data

We use industry-standard security methods and regular access controls to protect user information. All submitted data is encrypted in transit and stored in secure infrastructure. Your details are accessible only to authorized team members who require them for site operations. Routine reviews ensure our safeguards remain appropriate to current risks.

Your Data Rights

You may access, correct, or request deletion of your information as outlined below.

• Request a copy of your personal information we hold on file at any time.
• Update or correct your personal data collected through our website.
• Withdraw consent for non-essential processing or request deletion of your data, subject to legal requirements.
• Complain to the Information Regulator SA if you believe your data rights are not respected.

Cookies and Tracking

Cookies help us enhance your experience, remember settings, and analyze usage for site improvement.

Read Cookie Policy Read Cookie Policy

Contact Us

For privacy concerns or questions, reach our team using the details below or the contact form.

Changes to This Policy

We may update this policy periodically. The most recent version will always be available on this page.